Special Conditions while COVID-19 Remains a Threat
To ensure safety of our cleaning and laundry staff, we require guests at the end of their stay to strip their own beds, placing pillowcases, sheets, duvet covers and towels into bags. Bags and instructions will be provided.
No guest should travel to Cedar Lodge if they have symptoms of coronavirus infection, or if they have been told to self-isolate by the government track-and-trace procedures.
If a guest develops coronavirus infection while on holiday at Cedar Lodge, they must inform the owners.
Effects Relating to Coronavirus Regulations
All bookings at Cedar Lodge must conform with laws put in place by the Welsh Government, and guests should be aware that these might differ from those applicable in the rest of the UK. In addition, guests may be subject to further travel restrictions that arise from their local area or country of residence. Guests themselves must be responsible for any laws that pertain to them, whether locally within Wales or from their own areas of residence.
Should your trip to Cedar Lodge be prevented by a government lockdown, to either the area of Cedar Lodge or your own area forbidding you from leaving (the area of the person booking), you will receive a full refund of any monies paid (minus the administration fee).
We strongly advise that you take out your own travel insurance for any other reason to cancel, including COVID related. Please note that we do not provide refunds if guests cannot travel because of COVID-related illness or the requirement to self-isolate.
Restrictions that Prevent Holiday Letting at Cedar Lodge
If we are forced to close Cedar Lodge to guests during the period of any booking, we will cancel that holiday and provide a full refund, minus the administration fee.
Any decision to cancel will be made by the property owners and we will seek to communicate this to guests at least 2 weeks prior to check-in.
Restrictions that Apply to Guests
Laws that are particular to the specific circumstances of the guests remain their own responsibility. These include requirement of any guests to self-isolate, either because of illness or as a result of track and trace.
As is the case for all laws, we expect guests to abide by these and rental of the property is contingent on their doing so.
We will terminate without notice and without refund the booking of any party of guests who breach the applicable coronavirus regulations.